RESEARCH: IT BUYING AND
THE ERA OF THE INFORMED BUYER

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THE B2B BUYING JOURNEY HAS CHANGED

The B2B buying journey has changed. Buyers now have all the information they desire at their fingertips – search engines, social media, analyst reports, media and other digital channels. Buyers now independently research solutions to their problems.

Where once PR’s value was considered top of the funnel awareness and reputation management, the digital era places our industry at the heart of sales and business growth.

PR can and should be measured in hard metrics.

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